Retail Leadership with Steve Worthy
Retail leadership isn’t what it used to be — and neither are you.
After 30+ years of navigating the realities of store floors, boardrooms, restructures, and reinventions, I’ve learned this: the gap between what retail leaders need to grow and what companies actually provide is wider than ever. Promotions don’t come with clarity. Expectations rise, but context disappears. And while the metrics may shift, the pressure never does.
This podcast is for the retail leader who's already proven themselves — and still wants more.
This podcast is for the experienced retail leader who wants more — not more work, but more direction, more insight, and more impact.
I'm Steve Worthy — retail executive coach and founder of Worthy Retail Global. I’ve coached and developed thousands of leaders over three decades, and I created this podcast to give you the straight, strategic guidance I wish I had earlier in my career.
You’ve earned your position. Now let’s make sure you lead like it.
Retail Leadership with Steve Worthy
THE LAW OF SOLID GROUND
Trust is the foundation of leadership. It is earned or it isn’t.
The LAW OF SOLID GROUND is a case for building a solid character, living with integrity, authenticity and discipline.
Character is the source of trust. We build our character by being scrupulously honest, even when it hurts.
To be authentic, we must be ourselves with everyone, not pretending to be something that we aren’t. Discipline comes from doing what needs to be done whether we like it or not.
As a retail leadership, you are as good as your word and your ability to keep. Your talents will only get you so far. If you are a hands-on leader, setting endcaps, doing planograms, or as a field leader, you devote a ton of time walking stores and helping them solve problems. This law of Solid Ground will help you maintain the respect and admiration of your team.
However, if are new to leadership and have yet to get the buy-in of your team. this law will be a great starting point for you.
Character cannot develop in an environment in which ethical decisions are forced upon the individual. Character is a product of judgment, discretion, and choice — born from a man’s free agency.
This is to say that the choices every single person makes influence the world around him, and that the existence of a virtuous society is predicated on the virtue of each of its individual members.
How to Keep your Character:
1. Strive to be the same person in front of the crowd as you are behind the scenes
- When the pressure is on, what’s inside always comes out.
- In a crisis or under stress, we don’t have the luxury of keeping up appearances.
- It’s at such times that our actions reveal who we really are—for good or for ill.
- Are you the same person outside of work?
- Do you live differently around different peer groups?
- Does your environment determine your speech or is it consistent no matter what?
2. Be very careful not to conform
- Sometimes it’s easier to conform.
- Sometimes the stakes aren’t that high, the outcome isn’t that important, and it would just be easier all the way around to simply go with the flow.
Romans 12:2, “Do not conform to the pattern of this world, but be transformed by the renewing of your mind. Then you will be
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